This role facilitates the efficient operation of the Youth Screening Program by performing a variety of clerical and administrative duties related to quality control and reporting. It provides Support to supervisors and staff through a variety of tasks related to documentation, communication, reporting, and compliance with contractual standards. The position requires strong organizational skills, discretion, and the capacity to work in a secure, highly structured environment.

We are looking for a Quality Control Administrative Assistant who must have:

• High School Diploma or G.E.D
• Two years’ experience in a general clerical office setting
• Must have valid driver’s license, ability to use personal vehicle for work purposes, and appropriate vehicle insurance.

Job Duties and Responsibilities:

• Produces and distributes correspondence memos, letters, faxes, and forms
• Assists in the preparation of regularly scheduled reports
• Serves as contact person to DJJ for all office equipment and/or needs.
• Responsible for confidential and time sensitive material
• Performs administrative functions necessary to monitor contract compliance to include invoicing requirements.
• Assists leadership to ensure program staff are in compliance with training and program standards.
• Performs all other related duties as assigned.

Job Essentials:

• Maintains confidential databases and records to assist in monthly reporting and invoicing.
• Responds to and resolves administrative inquiries and questions.
• Tracks and monitors quality assurance metrics, incident reports, grievances, and corrective action plans.
• Assists with preparing documentation for internal audits, contract monitoring, and accreditation reviews.
• Compiles and prepares monthly, quarterly, and annual compliance reports for program leadership.
• Ensures proper documentation and retention in accordance with operating policies and procedures.

BAYS  is a drug-free workplace. We prohibit the use, possession, or distribution of controlled substances on company premises or during work hours.